Academic Catalog

Help Desk Specialist, Technical Certificate of Credit (HD41)

Offered at the Griffin Campus and Henry County Center

Program Entrance Term: Fall, Spring, Summer
Minimum Length of Program: 2 terms
Minimum Credit Hours for Graduation: 26

Program Description

The Help Desk Specialist program teaches how to maintain and troubleshoot computer hardware and software and be a support person to handle calls from customers.

Admission Requirements

  • Submit completed application and application fee
  • Be at least 16 years of age
  • High school diploma or GED are not required

The following is a suggested path to complete this program in a timely manner. An individual’s path to completion may be different based on institutional and personal factors affecting his/her academic progress.

Note: While all courses are offered, they may vary by term and campus. See the program advisor for any questions.

Contact Us

Gordon Carns, MIT., Program Coordinator
Email: Gordon.Carns@sctech.edu   
Phone: (770) 229-3242